Battery Care and Charging Instructions

Proper care, charging, storage, and disposal of e-bike batteries are essential to minimize fire hazards and other risks. Below is a detailed guide for consumers:

1. Use Only Compatible Batteries and Chargers
• Manufacturer-Approved Accessories: Always use batteries and chargers recommended or supplied by the e-bike manufacturer. Using non-approved or third-party components can lead to malfunctions or even fires.
• Correct voltage is imperative & using the incorrect charger will most likely cause a fire. Please refer to the table below for matching Charger Output.

2. Safe Charging Practices
• Designated Charging Area: Charge your e-bike in a dry, well-ventilated space, away from flammable materials. Avoid charging near escape routes, such as hallways or exits.
• Monitor Charging: Never leave the battery charging unattended or overnight. Unplug the charger once the battery reaches full charge to prevent overcharging.
• Optimal Temperatures: Charge the battery at room temperature. Avoid charging below 0°C or above 35°C, as extreme temperatures can damage the battery cells.
3. Proper Storage Practices
• Partial Charge for Storage: If storing your e-bike for a long period, keep the battery charged to around 50-60%. Check the charge level every three months and top it up as needed.
• Temperature Considerations: Store the battery in a cool, dry place, avoiding extreme temperatures. Charging or storing the battery in temperatures outside the 0°C to 35°C range can damage the cells.
4. Charging Habits
• Avoid Full Discharges: Regularly discharging your battery completely can cause damage. Instead, keep the charge level between 30-80% during normal use.
• Use the Right Charger: Always use chargers approved by the manufacturer to avoid potential damage or safety issues.
5. High-Risk Charging Practices to Avoid
• Using Unapproved Chargers: Never use chargers not recommended by the manufacturer, as they may lack necessary safety features.
• Charging in Unsafe Locations: Do not charge your e-bike on soft surfaces, such as beds or sofas, or near flammable materials.
• Overcharging: Disconnect the battery once fully charged to prevent overheating.
6. Risks of Modifying the Vehicle
• Avoid Unauthorized Modifications: Do not modify your e-bike, and do not allow unqualified individuals to make changes. Unauthorized modifications can jeopardize safety and may lead to fires.
7. Warning Signs of Fire Risks and Preventive Actions
• Physical Damage: If the battery shows signs of swelling, overheating, or other damage, do not use it.
• Unusual Odors or Sounds: If you notice strange smells or noises while charging or using the battery, disconnect it immediately and consult a professional.
8. Emergency Actions
• In Case of Fire: If the battery begins to smoke or spark, call emergency services immediately (dial 000). Do not try to extinguish the fire yourself, as lithium battery fires can be dangerous.
9. Proper Storage of the Vehicle and Components
• Safe Storage Conditions: Store the battery in a cool, dry area, away from direct sunlight or extreme temperatures.
• Avoid Environmental Exposure: Keep the e-bike and its parts away from prolonged exposure to heat or water, as these conditions can cause damage.
10. Disposal Information
• Battery Removal: If the battery can be safely removed from the e-bike, follow the manufacturer’s instructions for proper removal.
• Correct Disposal: Never dispose of batteries in regular bins or recycling bins, as they pose a fire risk. Take them to a designated battery recycling drop-off point.
• Local Recycling Programs: Many retailers across Australia offer battery recycling bins, where you can drop off used e-bike batteries and other household batteries.
11. Keep the Battery in Use
• Regular Use: Don’t leave your battery unused or uncharged for extended periods. It’s recommended to charge and use your battery at least once a month. Batteries that are left unused for months may fail to power on later.

By following these guidelines, you can reduce the risk of fire hazards and ensure the safe use, charging, storage, and disposal of your e-bike and its components.